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DASH3 Config sending/reflashing fault

Posted: Wed Jan 28, 2015 11:36 am
by Hustler
Hello,
A problem with a new DASH3.
Everything is going well.
The DASH3 is hooked up directly on DL1.

Then I loaded a new configuration via the DL1 with SD card like

http://www.race-technology.com/wiki/ind ... ToTheDASH3

and get the error message "Invalid Config".

Then I loaded the FACTORY configuration and then went nothing more.
After the restart, the start bitmap (Race Technology) is displayed,
then comes "Main Application". No backlight.
I reflasht the newest firmware via the DL1 with SD card like

http://www.race-technology.com/wiki/ind ... DataLogger

the same result.
What´s wrong?
Andre

Posted: Thu Jan 29, 2015 9:19 am
by Support
Hi Andre,

Do you see any of the error messages shown in the second link regarding reflashing? Or does the dash not react at all to the reflash file being present on the card?

Kind Regards,
Support (SK)

Posted: Thu Jan 29, 2015 3:14 pm
by Hustler
Hi,
No reaction during the flash process, no "Programming....".
After restart only start bitmap (Race Technology) and then "Main Application". No backlight.
Kind regards,
Andre

Posted: Sat Jan 31, 2015 4:45 pm
by Hustler
Hi,
Are you sure this is the right way to reflash DASH3?
http://www.race-technology.com/wiki/ind ... DataLogger
DL1 power on befor insert SD Karte?

http://www.race-technology.com/forum/vi ... php?t=2085
Kind regards,
Andre

Posted: Tue Feb 03, 2015 10:06 am
by Support
Hi There,

I believe the unit has been corrupted by a failed reflash. The unit will need to be sent back to us for inspection.

Please contact me on sam@race-technology.com and I shall arrange this for you

Kind Regards,
RT Support (SK)

Posted: Tue Feb 03, 2015 10:18 am
by Hustler
Hi,
thanks, I've now first insert the SD card and then turned on the power. Risky?
Then reflashen worked and now everything goes again. So my question is this the right way.
http://www.race-technology.com/wiki/ind ... DataLogger
Kind regards,
Andre

Posted: Tue Feb 03, 2015 4:54 pm
by Support
Hi,

Great to hear you have gotten the unit working again. The process outlined in the link you have pasted is the procedure for reflashing the unit via the DL1 Mk2/Sport logger, however the process should remain the same for all of our loggers.

There is no risk to starting the DL1 with a card already inserted.

Kind Regards,
RT Support (SK)