A team I worked with purchased a DL1 WP about a year and a half ago. It works great except for the USB download speeds. Transferring a 50MB file takes about 5 minutes. Is the WP utilizing USB 1.0 standards? Should it be faster? USB 2.0 should only take a few seconds to download a file of that size. I've tried both using the Race-Tech file downloader software and through the Windows Explorer interface. Additionally, the unit was upgraded to the most recent firmware and still exhibited the same issues. Similar speeds have been seen across a variety of laptops and various USB ports on each (including USB 3.0 ports). The only commonality is that all laptops were running 64-bit Windows 7 operating systems.
The slow download speeds make the little bit of vehicle testing the team can do almost prohibitively slow.
Slow DL1 WP Downloads
The best way to speed up the download times is to turn off channels which are not required and to reduce the sample rate on required channels down to the minimum which is acceptable. The next hardware update for the DL1 will have a faster USB chip inside it, but this isn't going to help existing users I'm afraid.
Martin
Martin
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Posted by Race Technology Support
Posted by Race Technology Support
Thank you for the feedback. We're not downloading excessively large files. I wish I would have known the download speeds would be this slow, I would have advocated for the team to get a unit with hot swap-able SD cards instead.
Would it be possible to have an existing unit upgraded to a newer hardware spec? If so, what would the cost be for that?
What is the timeline for the hardware with the updated chip? Sometime this year?
Would it be possible to have an existing unit upgraded to a newer hardware spec? If so, what would the cost be for that?
What is the timeline for the hardware with the updated chip? Sometime this year?
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