We have a Dash 4 pro connected to a video 4 unit but the dash will not 'learn' the button settings!
We have reflashed both firmwares but when we set the buttons on the dash unit it works whilst we keep power to the unit but when the ignition is switched off the unit losses the settings and they constantly have to be reset.
Any help appreciated
Dash 4 pro not 'remembering' settings
Dash 4 pro not 'remembering' settings
Fraser E White
Hi,
We had this issue quite some time ago with a particular batch, but we thought we got all the units back that had the issue - is this on a new unit?
The issue was caused by a corrupted bootloader, and the simplest solution is that it needs to come back here so we can update it. Whereabouts in the world are you - is returning it for an update an option?
Kind regards,
Support (Andy)
We had this issue quite some time ago with a particular batch, but we thought we got all the units back that had the issue - is this on a new unit?
The issue was caused by a corrupted bootloader, and the simplest solution is that it needs to come back here so we can update it. Whereabouts in the world are you - is returning it for an update an option?
Kind regards,
Support (Andy)
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