Dash2 blank screen

Tarbymoto
Posts: 7
Joined: Wed May 05, 2021 6:56 pm

Dash2 blank screen

Postby Tarbymoto » Thu May 06, 2021 8:48 am

Hi, first install into my car using a omex 3, screen lit up navigated through menus using buttons,turned ignition off, then.. back on.. I only get a battery light.. blank screen.. indicator lights high beam work but nothing on screen... unplugged left for 10 mins back in.. the same... battery is fully charged.. at a complete loss.. please help..

Support
Posts: 387
Joined: Mon Nov 21, 2005 4:09 pm

Re: Dash2 blank screen

Postby Support » Thu May 06, 2021 1:14 pm

Hi, just emailed you regarding this enquiry. If you cannot see it check your junk / spam folder.
______________________________
Posted by Race Technology Support

Tarbymoto
Posts: 7
Joined: Wed May 05, 2021 6:56 pm

Re: Dash2 blank screen

Postby Tarbymoto » Thu May 06, 2021 3:34 pm

Sent reply..

Martinf
Posts: 8
Joined: Wed Jul 14, 2021 10:49 am

Re: Dash2 blank screen

Postby Martinf » Thu Jul 15, 2021 9:40 am

same problem here, did you get any result?

martin_fridholm@hotmail.com

Tarbymoto
Posts: 7
Joined: Wed May 05, 2021 6:56 pm

Re: Dash2 blank screen

Postby Tarbymoto » Thu Jul 15, 2021 11:12 am

Yes, sent it back, and apparently it was shorted out... so paid for repair, it came back and was connected up again exactly the same , with the same rated fuses, and its now working, although not calibrated as yet we haven't had time...

Martinf
Posts: 8
Joined: Wed Jul 14, 2021 10:49 am

Re: Dash2 blank screen

Postby Martinf » Thu Jul 15, 2021 12:52 pm

What was the repair cost? A new is 650 pounds in sweden.

Tarbymoto
Posts: 7
Joined: Wed May 05, 2021 6:56 pm

Re: Dash2 blank screen

Postby Tarbymoto » Thu Jul 15, 2021 12:57 pm

About £120....

lotus7
Posts: 28
Joined: Mon Jan 27, 2014 12:48 pm
Location: Cape Town

Re: Dash2 blank screen

Postby lotus7 » Sun Aug 15, 2021 4:17 pm

Sitting with the same prospect, but adding DHL or Fedex back to UK from South Africa , then again back here plus having to pay VAT here again at 17% plus Import Duty - 20% ( don't even know on what item cost Customs will base it , makes this a serious conundrum

Tarbymoto
Posts: 7
Joined: Wed May 05, 2021 6:56 pm

Re: Dash2 blank screen

Postby Tarbymoto » Mon Aug 16, 2021 3:42 pm

Apparently we had fried ours, not sure how as, the fuse was intact and we didn't have any spikes, when it came back £120 lighter.. we plugged it in exactly as it had been previously wired and its ok.. but a nightmare , when I bought it I was told I needed nothing else and then it turns out I needed an interface, at another £180.. Still bloody hard work to set up.. Still not finished.. save yourself the hassle buy a DTA or an aim.. !!! I will next time I can afford to swop it..

peterguk
Posts: 76
Joined: Mon Oct 27, 2014 10:19 pm

Re: Dash2 blank screen

Postby peterguk » Mon Aug 16, 2021 8:26 pm

Sitting with the same prospect, but adding DHL or Fedex back to UK from South Africa , then again back here plus having to pay VAT here again at 17% plus Import Duty - 20% ( don't even know on what item cost Customs will base it , makes this a serious conundrum
Since you're not purchasing the unit, you should not pay any import duty or VAT.

If you do send it to the UK, then RT can return it insuring it for it's full value, but invoice only for the repair, and make it quite clear on the export document that it is a customer return unit.

I've been doing this for years with several USA businesses and never had a problem.

lotus7
Posts: 28
Joined: Mon Jan 27, 2014 12:48 pm
Location: Cape Town

Re: Dash2 blank screen

Postby lotus7 » Tue Aug 17, 2021 11:58 am

Thanks for the positive note
However , you never know with South Africa. We used to import lots of RC Heli stuff , and this involved a few cases of sending back for repairs . This only works if one uses Fedex , DHL , Aramex or similar . But it still has to clear Customs
Afterall, the the tax paying citizens have to pay for the massive corruption and state capture


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