Hi,

You will need an RMA number. Please either call 01773 537620 or email sales (at) race-technology (dot) com to start the process off.

Kind Regards,

RT Admin.

I have emailed you a reply

Hi! I have some photos for you. Can you email me on sales@race-technology.com so that I can send them to you?

That's great news Jon!

Let us know if you have any further issues!

I do apologise. I hadn't noticed that this was on page 5, and all I could see was a link to a YouTube video.

I will get an engineer to review your comments and get back to you.

Sorry once again!

Hi There, did you post this on the correct thread?

I apologise for my misinformed message regarding Jerk. I am not an engineer (I work in the admin team) and was trying to help. Corey's definition of Jerk is far more accurate than mine. I have been told that it is not the accelerometer that has the issue, it is in fact the GPS that does not like hig...

Jerk = rapid change of movement.

Hi Justin,

Thanks for your message.

The DL1 (and GPS in general) is not recommended for karts due to very high jerk.

Sorry to be the bearer of bad news!

Kind Regards,

Debbie.

Hi There,

We have a distributor in South Africa!

His email address is - peter at richardhenkel.com if you wish to contact him to see if he can help you.

Remove the spaces from the address, and replace the word at with the usual email sign.

Thanks!

Debbie.

We are currently in discussion with Agostec regarding this. The item has been with our service department and has been repaired.

Hello Gentlemen, Just to let you know that in the past few months, we have made changes to the way that we deal with forum messages. We now receive an email every time a new post is received or updated. These emails are then sent to the most relevant engineer. In the past, someone had to log on manu...

Thank you for advising us of this. We will await further instruction from Agostec.

All done for you!

You're very welcome. I will speak to you later on!