Search found 253 matches

by racetec
Mon Nov 28, 2022 9:52 am
Forum: Installation questions
Topic: Brake Warning Light - 0V to Activate?
Replies: 3
Views: 188

Re: Brake Warning Light - 0V to Activate?

Connect one side of the fluid level switch to the DASH2 wire mentioned. Connect the other side of the fluid level switch to ground. When the fluid level is low the switch is closed and the DASH2 input is grounded to 0V. Hey presto.
by racetec
Tue Nov 15, 2022 9:07 am
Forum: Sensor-related questions
Topic: Bosch0280130026 Pull-up Resistor
Replies: 5
Views: 371

Re: Bosch0280130026 Pull-up Resistor

Then something in your wiring is incorrect. You must follow the connections or a "2-wire" sensor described here:

https://www.race-technology.com/wiki/in ... WireSensor
by racetec
Mon Nov 14, 2022 9:46 am
Forum: Sensor-related questions
Topic: Bosch0280130026 Pull-up Resistor
Replies: 5
Views: 371

Re: Bosch0280130026 Pull-up Resistor

Have you installed this sensor with a cable supplied by Race Technology or did you make your own cable?
by racetec
Mon Oct 10, 2022 11:24 am
Forum: General support questions
Topic: Dash2 Rev counter erratic
Replies: 1
Views: 950

Re: Dash2 Rev counter erratic

Hello,

Please would you visit the support page and fill in the form there with as much detail as possible, then one of our support staff will contact you. The more detail you give the more help we can offer to resolve your issue.

Regards,
Race Technology
by racetec
Thu Aug 25, 2022 9:29 am
Forum: General support questions
Topic: Dash 4 Pro - DTA T-Series - RPM Display
Replies: 1
Views: 651

Re: Dash 4 Pro - DTA T-Series - RPM Display

Hello,

If you send your DASH4PRO config to support@race-technology.com we will inspect this and advise further.

Regards,
Race Technology Support
by racetec
Wed Jun 08, 2022 11:14 am
Forum: Sensor-related questions
Topic: Why does my analog data lag the built-in accelerometer data?
Replies: 2
Views: 2503

Re: Why does my analog data lag the built-in accelerometer data?

Hello Jeff,

Please would you send your .RUN file and DL1 configuration file to service@race-technology.com

We will then investigate and get back to you.
by racetec
Mon Dec 20, 2021 11:54 am
Forum: GoPro standalone software
Topic: GoPro Standalone Software Support
Replies: 38
Views: 37289

Re: GoPro Standalone Software Support

The build number and analysis software version numbers are different:

https://www.race-technology.com/wiki/in ... ildNumbers

The email says trail, but it’s the full software and if you've registered already that licence will carry over
by racetec
Mon Dec 13, 2021 11:14 am
Forum: GoPro standalone software
Topic: Hero 10 + Latest Firmware Rocks
Replies: 5
Views: 3239

Re: Hero 10 + Latest Firmware Rocks

Dear Stan Thank you for your feedback. There is a new GoPro build that is more robust to GoPro data foibles, uploaded last week. If you still see issue still please email us directly (gopro@race-technology.com) so we can investigate whether more improvements are possible. Kind regards and happy holi...
by racetec
Mon Nov 22, 2021 10:01 am
Forum: GoPro standalone software
Topic: GoPro Standalone Software Support
Replies: 38
Views: 37289

Re: GoPro Standalone Software Support

We have not yet tested with the HERO10.
Our software is compatible with all other GoPro models that have built-in GPS.
by racetec
Mon Aug 09, 2021 10:20 am
Forum: GoPro standalone software
Topic: GoPro Standalone Software Support
Replies: 38
Views: 37289

Re: GoPro Standalone Software Support

Hi Jim

You should have now received a response to the email that you sent to Race Technology sales regarding this.
If you have not received this, please check your junk mail.

Please do not hesitate to contact us if you have any further questions.

Support (AH)
by racetec
Wed Jul 14, 2021 10:39 am
Forum: GoPro standalone software
Topic: No video
Replies: 4
Views: 3924

Re: No video

Good morning

I will advise the web team to take a look at this - thanks for letting us know.
To confirm, we have received your support request and somebody will get back to you asap.

Best regards,
Support (AH)
by racetec
Mon Jul 12, 2021 9:36 am
Forum: General support questions
Topic: V10 update changes
Replies: 1
Views: 2878

Re: V10 update changes

Hello

Thank you for your message.
There are no significant changes to the DASH2PRO software.

Best regards,
Support (AH)
by racetec
Thu Jul 08, 2021 3:02 pm
Forum: GoPro standalone software
Topic: No video
Replies: 4
Views: 3924

Re: No video

Thank you for your message.

Please use our online support form, found below:
https://www.race-technology.com/gb/gopro/support

This will send the support request directly to our support team, who will then be in touch with you directly.
Please include any relevant files that we can test.
by racetec
Tue Mar 16, 2021 9:10 am
Forum: General support questions
Topic: 8.5 Software and DL1 Mk2 Issue
Replies: 5
Views: 4964

Re: 8.5 Software and DL1 Mk2 Issue

Hello Peter

A member of our support team has contacted you by email regarding your query. Please let us know if you have not received anything from us.

Best regards,
AH
by racetec
Mon Mar 15, 2021 9:28 am
Forum: General software support
Topic: DL1 Club and DASH4 not reading ECU data properly
Replies: 1
Views: 3482

Re: DL1 Club and DASH4 not reading ECU data properly

Hi Alex

A member of our support team will respond to your email as soon as they can.

Best regards,
AH

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