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DASH4PRO / DL1-CLUB License

Posted: Wed Aug 23, 2017 2:26 am
by Stan
New install. Tracking this down but this is what I see at power-up...IF the SD card is in place. I'm sure it is something simple. Thanks for any suggestions.

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Re: DASH4PRO / DL1-CLUB License

Posted: Fri Aug 25, 2017 2:26 pm
by Stan
Checking in...

Re: DASH4PRO / DL1-CLUB License

Posted: Mon Sep 04, 2017 9:53 am
by Support (D)
Hello Stan,

The 'Update license info' message appears on the dash when it detects an upgrade license file present on the DL1 SD card.

The 'License write error' message appears on the dash unfortunately when it detects an error with the upgrade license file present on the DL1 SD card. There can be a few causes for this:

* The upgrade license file on the DL1 SD card may be trying to upgrade a feature on the data logger, that is already activated and in-use on the DL1.
* The upgrade license file(s) work from the serial number of the DL1. If the upgrade license has the incorrect serial number embedded in it, it cannot update the DL1.
* The upgrade license file on the DL1 SD card has not been setup correctly i.e. has not had any additional feature activated therefore it is trying to update nothing.

Can you inform me of what license(s) you have purchased from Race Technology (if any) and I can help further.

Best regards,
Support(D)

Re: DASH4PRO / DL1-CLUB License

Posted: Thu Sep 28, 2017 10:28 pm
by Stan
All set now, with your and Al's help. Thanks!