7.2.24 Will not install

tasminracer
Posts: 10
Joined: Wed Jan 11, 2006 4:02 pm

7.2.24 Will not install

Postby tasminracer » Tue Feb 12, 2008 10:45 am

Hi, I've downloaded the latest version 7.2.24 to upgrade from 7.1.17

The installer seems to run ok and finish. when I try to load 7.2.24 for the first time, It says its configuring and then

cant find the file Race Technology V7.msi and asks me to browse for it. now I've done a search and its not on the hard drive anywhere...


I've downloaded it a couple of times and had the same problem each time

Cheers
Graham

p.s. also from which version of 7 does it stop supporting the older .run files

Turby
Posts: 296
Joined: Thu Nov 17, 2005 2:28 pm

Postby Turby » Tue Feb 12, 2008 2:01 pm

I had this as well... also had issues when installing other software it was asking for RT.msi file!

I solved it in the end by doing a complete un-install using RT's complete uninstall application. - seems ok now...

WillM
Posts: 84
Joined: Wed Dec 27, 2006 11:00 pm

Postby WillM » Tue Feb 12, 2008 10:49 pm

Yes, I had this problem on the past several updates. There have been a collection of small updates in the past month or so. Everytime I tried an install without a full un-install of the previous V7, I would get that error and then stuck in an infinite loop, to the point where I had delete the process in Windows Task Manager (CTRL + ALT + DEL).

Do a complete uninstall and then install the new version.

Also, I keep a copy of V6, and this does not seem to cause a problem.

RTUSA
Site Admin
Posts: 457
Joined: Fri Feb 24, 2006 7:34 pm
Location: Richmond, VA, USA

Postby RTUSA » Wed Feb 13, 2008 4:04 pm

Generally a good idea to do a complete uninstall using the uninstall in RaceTechnologyV7 > Other.
Al Seim
Race Technology USA


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