Analysis will not open with Vista Basic

marck_c
Posts: 40
Joined: Sat Sep 06, 2008 2:37 am

Analysis will not open with Vista Basic

Postby marck_c » Sat Jan 31, 2009 5:03 am

Hi guys, as it says above, I just got a new Compaq laptop with Vista Basic and I installed V7.3.35 All the programs will open except Analysis and Lite Analysis. Has anyone else experienced this and if so what's the fix?

CharlesElliott
Posts: 133
Joined: Mon Mar 26, 2007 8:22 pm

Postby CharlesElliott » Sat Jan 31, 2009 7:40 am

Yes, I have also experienced this. Haven't looked for/found a fix yet.

marck_c
Posts: 40
Joined: Sat Sep 06, 2008 2:37 am

Postby marck_c » Sun Feb 01, 2009 12:30 am

So is it the case that Analysis does not work with Vista? :(

CharlesElliott
Posts: 133
Joined: Mon Mar 26, 2007 8:22 pm

Postby CharlesElliott » Sun Feb 01, 2009 10:41 am

It works fine on Vista Ultimate on my desktop - although I haven't tried the very latest build on it (which was the one that failed on my Vista Home laptop).

boxheadmr
Posts: 20
Joined: Sat Sep 22, 2007 8:41 am
Location: Sydney Australia

Postby boxheadmr » Fri Mar 06, 2009 9:22 pm

Hi,

I have 7.3.24 and it works fine on the Vista Basic

Matt

midlana
Posts: 59
Joined: Tue Oct 07, 2008 6:27 pm

Postby midlana » Mon Apr 20, 2009 3:53 pm

Make sure you're running it as "Admin." Not doing so has caused me trouble with all sorts of apps...

Support

Postby Support » Fri Apr 24, 2009 3:04 pm

Hi All,

There is one remaining issue with Vista - ona few machines there is a DLL registration problem and basically it is failing on the first installation, but if you simply re-install then it works 100%. So at least there is a simple work around!

I've got someone working on this this right now and I would expect a fix within the next week.

Kind regards,

Andy


Return to “General support questions”

Who is online

Users browsing this forum: No registered users and 280 guests