Search found 326 matches

by Support
Thu Oct 04, 2018 1:17 pm
Forum: General support questions
Topic: CAN interface, change of ecu
Replies: 1
Views: 8074

Re: CAN interface, change of ecu

Hello, It is a " return to base job " unfortunately, as we'll need to reprogram the CAN Adaptor for your new ECU ( DTA S60 ECU). Please email us at the following address to arrange return of your CAN Adaptor for reprogramming: service (at) race - technology (dot) com. Additionally, you'll find the ...
by Support
Thu Oct 04, 2018 11:50 am
Forum: General support questions
Topic: Looking for Firmware updates
Replies: 3
Views: 19699

Re: Looking for Firmware updates

Hello,

If you still require these firmware files, email us: daniel (at) race - technology (dot) com.

Support(D)
by Support
Thu Oct 04, 2018 11:44 am
Forum: General software support
Topic: Link G4+ extreme ecu and Dash 2 not receiving CAN
Replies: 1
Views: 10829

Re: Link G4+ extreme ecu and Dash 2 not receiving CAN

Hello, There are a few things to consider here: 1) Have you made the correct connections between the CAN Adaptor, DASH2 & ECU. 2) Have you configured the DASH2 to show the data from the ECU. 3) Have you configured the ECU to output the correct data to the DASH2. If you require more detailed informa...
by Support
Thu Oct 04, 2018 11:14 am
Forum: Sensor-related questions
Topic: heart rate sensor
Replies: 19
Views: 96240

Re: heart rate sensor

Hello,

If anyone is still interested, you can purchase our heart rate monitor here - https://www.race-technology.com/gb/raci ... te-monitor.

Support(D)
by Support
Thu Oct 04, 2018 11:09 am
Forum: General software support
Topic: Dash 2 sensors set up
Replies: 4
Views: 21649

Re: Dash 2 sensors set up

Hello, You have a few options in this situation. 1) Use one of our ECU interfaces / CAN adaptors to obtain the data from the ECU & display it on the dash. However check if your model of DTA ECU is on our list of compatible aftermarket ECUs first - http://www.race-technology.com/gb/racing/products/e...
by Support
Wed Oct 03, 2018 3:08 pm
Forum: General support questions
Topic: Live Monitor showing incorrect analogue voltage readings
Replies: 1
Views: 8178

Re: Live Monitor showing incorrect analogue voltage readings

Hello,

Can you send us your DL1 & DASH2 configuration files to my email: daniel (at) race - technology (dot) com for inspection? Additionally, some test data would be most useful in this situation.

Support (D)
by Support
Wed Oct 03, 2018 3:02 pm
Forum: General support questions
Topic: Approach for tracks where start line and finish line are not in the same place
Replies: 2
Views: 128910

Re: Approach for tracks where start line and finish line are not in the same place

Hello,

in this situation there are two options:

1) Drop the lap marker where the finish line is going to be on the circuit.

2) Use the analysis tool to drop "start of run" & "end of run" markers onto the circuit.

Support (D)
by Support
Wed Oct 03, 2018 2:52 pm
Forum: General support questions
Topic: DL1 running 2 x displays ?
Replies: 1
Views: 7679

Re: DL1 running 2 x displays ?

Hello,

Check this out - http://www.race-technology.com/gb/racin ... tter-cable.

Support (D)
by Support
Wed Oct 03, 2018 1:30 pm
Forum: General support questions
Topic: Dash2 Fuel Level Clip at 0 and 100?
Replies: 1
Views: 7676

Re: Dash2 Fuel Level Clip at 0 and 100?

Hello,

Please send your DASH2 configuration file & voltage versus fuel level readings to my email: daniel (at) race - technology (dot) com for inspection.

Support (D)
by Support
Wed Oct 03, 2018 12:25 pm
Forum: General software support
Topic: system fail to communicate send configuration ERROR
Replies: 1
Views: 10586

Re: system fail to communicate send configuration ERROR

Dear Customer, Try connecting the DASH2 directly to the computer if you haven't already i.e. black D-type communications connector from the dashes wiring harness > USB to serial adaptor > computer USB port. If that doesn't work check the firmware version your DASH2 is running on i.e. press & hold t...
by Support
Mon Sep 17, 2018 11:04 am
Forum: General support questions
Topic: Revs higher than 9000rpm and fuel sending question - motorbike related
Replies: 5
Views: 11158

Re: Revs higher than 9000rpm and fuel sending question - motorbike related

Hello,

Yes it is possible to increase the odometer reading. Please email sales @ race - technology . com for a quote.

Kind regards,
Support (K)
by Support
Mon Sep 17, 2018 10:50 am
Forum: General support questions
Topic: Revs higher than 9000rpm and fuel sending question - motorbike related
Replies: 5
Views: 11158

Re: Revs higher than 9000rpm and fuel sending question - motorbike related

Hello, 1) No. You can entre any value between 0-19. The advisory message means each box must have a bigger value then the previous. For example 0 1 2 3 4 3 2 1 0 would not work. I am not sure why we needed to state that. ;-) http://i68.tinypic.com/1042007.jpg 2) Connect sensor like below. Resistor a...
by Support
Tue Aug 28, 2018 2:18 pm
Forum: General support questions
Topic: DL1 MK1 No Longer Recording on CF Card
Replies: 13
Views: 43132

Re: DL1 MK1 No Longer Recording on CF Card

Hello, I can confirm Windows has stopped supporting the FAT16 filing system in Windows 10. You are also unable to refomat a memory card using the Race Technology software as the software only calls the Windows routine to format the card. I recommend buying a few cards and not reformatting them routi...
by Support
Fri Jul 27, 2018 1:54 pm
Forum: General support questions
Topic: Boost Display/Logging - Dash 4 pro - DL1 Club, SC Typhoon ECU
Replies: 1
Views: 7919

Re: Boost Display/Logging - Dash 4 pro - DL1 Club, SC Typhoon ECU

Hello,

If you can email me the following I'll be able to assist:

- A copy of your DL1 CLUB configuration.
- A copy of your DASH4PRO configuration.
- A small .RUN file (around ten seconds): logged with the engine running & a 'few' blips of the throttle present.

Best regards,
Tech Support (D)
by Support
Fri Jul 27, 2018 1:39 pm
Forum: General support questions
Topic: DL1/Dash2 Does not start logging
Replies: 10
Views: 22225

Re: DL1/Dash2 Does not start logging

Check your "Pulses per revolution" setting on your DASH2 configuration. Alternatively, send a copy of your DASH2 configuration to: daniel at race - technology dot com.

Best regards,
Tech Support (D)

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