Search found 326 matches

by Support
Thu Jan 28, 2021 4:09 pm
Forum: General software support
Topic: View .dat file to create a .cmg
Replies: 4
Views: 11675

Re: View .dat file to create a .cmg

Excellent - I would recommend the newer software as you can now read back the settings from the DASH2, whereas on the older software this feature is not available. For instructions, email me.
by Support
Wed Jan 27, 2021 3:20 pm
Forum: General software support
Topic: View .dat file to create a .cmg
Replies: 4
Views: 11675

Re: View .dat file to create a .cmg

Hi, You can run the V8.5 & V10 Race Technology software together on the same laptop. Load the .dat file into the legacy DASH2 configuration utility in the V8.5 software package then open the latest DASH2 configuration utility in the V10 software package and simply copy over the settings. If you are ...
by Support
Thu Jan 21, 2021 11:01 am
Forum: General support questions
Topic: What is this warning?
Replies: 2
Views: 23136

Re: What is this warning?

The message simply indicates that the firmware on the DL1 SPORT or DASH4PRO may need updating. Would you please send me your DL1 SPORT & DASH4PRO configuration files to the following address daniel AT race - technology dot com and I'll check the current settings.
by Support
Tue Jan 19, 2021 9:20 am
Forum: Sensor-related questions
Topic: Bosch PST-F 1 Sensor
Replies: 5
Views: 31669

Re: Bosch PST-F 1 Sensor

Hello,

Based on the Bosch data sheet, yes, 4.6kOhm sounds like a sensible suggestion for the pullup resistor. Other values in the 1-5kOhm range would also be fine but in all cases you will need to derive your own characteristic equation for the measured temperature, of course.

RT Support - Lorne.
by Support
Mon Jan 18, 2021 4:30 pm
Forum: Installation questions
Topic: Dash2 charge light
Replies: 1
Views: 24267

Re: Dash2 charge light

Hello - Have you checked the alternator warning input wire, on the dashes wiring harness, is receiving any voltage from the alternator yet? If you have checked and the problem persists, let me know on the following address: daniel AT race - technology dot com
by Support
Mon Jan 18, 2021 4:26 pm
Forum: General software support
Topic: Dash2Pro and Megasquirt CAN
Replies: 4
Views: 11989

Re: Dash2Pro and Megasquirt CAN

Hello - Looks like a possible configuration issue, could you please send your DASH2 PRO configuration file to me on the following address and I'll take a look: daniel AT race - technology dot com

Thanks
by Support
Thu Jan 07, 2021 9:53 am
Forum: General software support
Topic: CANBUS Gear display on Dash 4
Replies: 4
Views: 11410

Re: CANBUS Gear display on Dash 4

Thanks for the confirmation, we have not connected to a 9A9 yet but if it uses the same CAN protocol as the 9A4 & 9A8 ECUs it should communicate with our products. Unfortunately gear position is not listed as available from CAN - https://www.race-technology.com/wiki/index.php/ECUType/MBE9A4AndMBE992...
by Support
Thu Jan 07, 2021 9:20 am
Forum: General support questions
Topic: DBC file for Haltech CAN to Dash2pro?
Replies: 1
Views: 21412

Re: DBC file for Haltech CAN to Dash2pro?

Hi, we are currently in the process of updating the Haltech CAN file. Please send an email to the following address so we can arrange a team viewer meeting to install the new CAN file when it's ready - daniel AT race - technology dot com
by Support
Wed Jan 06, 2021 9:23 am
Forum: General software support
Topic: OBD11 serial adapter
Replies: 3
Views: 10952

Re: OBD11 serial adapter

I didn’t see in your original post that the system is not currently working or that you were in communication with Kieran already. I’ll ask him for an update for you, be aware we are short staffed due to Covid-19 but will respond as quickly as possible.
by Support
Tue Jan 05, 2021 3:08 pm
Forum: General software support
Topic: CANBUS Gear display on Dash 4
Replies: 4
Views: 11410

Re: CANBUS Gear display on Dash 4

Hi - Which model of MBE ECU are you using the Race Technology equipment with?

Thanks
by Support
Tue Dec 22, 2020 3:35 pm
Forum: General support questions
Topic: dash 2 pro canbus set up to life ecu
Replies: 5
Views: 28308

Re: dash 2 pro canbus set up to life ecu

Hi Pete - We are already supporting this enquiry over email, I've replied today but please bear in mind Christmas is a very busy time for us.

Thanks
by Support
Tue Dec 15, 2020 2:02 pm
Forum: General software support
Topic: OBD11 serial adapter
Replies: 3
Views: 10952

Re: OBD11 serial adapter

Hi Ian - I will need to check your configuration files. Could you please email me on the following address and we'll get the ball rolling : daniel at race - technology dot com.

Thanks
by Support
Tue Nov 17, 2020 2:20 pm
Forum: General software support
Topic: Dash2pro CAN_RX Issue
Replies: 2
Views: 10133

Re: Dash2pro CAN_RX Issue

Hello Adrian - The most likely issue is the CAN protocol loaded on the dash not matching the ECU. I need to look at the dashes configuration, would you please: Read back the configuration from the unit, save the configuration file then email it to me for inspection? (daniel at race - technology dot ...
by Support
Fri Nov 06, 2020 1:28 pm
Forum: General software support
Topic: not recording mileage
Replies: 2
Views: 9865

Re: not recording mileage

Hello - The issue with the odometer sounds firmware related. To get the existing mileage displayed on the dash the unit will have to come back to us. If you return the dash we will fix the odometer issue and apply the desired mileage. Email me at daniel AT race-technology dot com and I'll send you t...
by Support
Tue Sep 22, 2020 9:44 am
Forum: General support questions
Topic: Driver Identification
Replies: 2
Views: 25424

Re: Driver Identification

Hello Alex,

Log on what? DL1? You could connect a switch to an analogue input on the DL1 that would allow you to identify the driver.

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