Hello,

Please would you visit the support page and fill in the form there with as much detail as possible, then one of our support staff will contact you. The more detail you give the more help we can offer to resolve your issue.

Regards,
Race Technology

Hello,

If you send your DASH4PRO config to support@race-technology.com we will inspect this and advise further.

Regards,
Race Technology Support

Hello Jeff,

Please would you send your .RUN file and DL1 configuration file to service@race-technology.com

We will then investigate and get back to you.

The build number and analysis software version numbers are different:

https://www.race-technology.com/wiki/in ... ildNumbers

The email says trail, but it’s the full software and if you've registered already that licence will carry over

Dear Stan Thank you for your feedback. There is a new GoPro build that is more robust to GoPro data foibles, uploaded last week. If you still see issue still please email us directly (gopro@race-technology.com) so we can investigate whether more improvements are possible. Kind regards and happy holi...

We have not yet tested with the HERO10.
Our software is compatible with all other GoPro models that have built-in GPS.

Hi Jim

You should have now received a response to the email that you sent to Race Technology sales regarding this.
If you have not received this, please check your junk mail.

Please do not hesitate to contact us if you have any further questions.

Support (AH)

Good morning

I will advise the web team to take a look at this - thanks for letting us know.
To confirm, we have received your support request and somebody will get back to you asap.

Best regards,
Support (AH)

Hello

Thank you for your message.
There are no significant changes to the DASH2PRO software.

Best regards,
Support (AH)

Thank you for your message.

Please use our online support form, found below:
https://www.race-technology.com/gb/gopro/support

This will send the support request directly to our support team, who will then be in touch with you directly.
Please include any relevant files that we can test.

Hello Peter

A member of our support team has contacted you by email regarding your query. Please let us know if you have not received anything from us.

Best regards,
AH

Hi Alex

A member of our support team will respond to your email as soon as they can.

Best regards,
AH

Hi

Yes, it is possible to connect individual sensors to the analogue inputs in addition to using a CAN adapter.

Support (AH)

Hi Tim

We will need more information to be able to advise. Please could you email support@race-technology.com

Support (AH)

Hi Jamie

Thanks for your message. Please contact support@race-technology.com, our team will be able to advise if MK1 firmware is still available.