Search found 69 matches

by Support (D)
Thu Jul 21, 2016 1:24 pm
Forum: General software support
Topic: DTA E48 with DASH 2
Replies: 1
Views: 10696

Re: DTA E48 with DASH 2

Hello, Okay so if it's possible can you send the confg file that is loaded onto the dash currently and the map file currently loaded on the ECU to my email: daniel@race-technology.com I can take a look at them and double check everything is set up correctly for communication. Kind regards, Support (D)
by Support (D)
Thu Jul 14, 2016 2:05 pm
Forum: Sensor-related questions
Topic: Adding analogue Oil TMP sensor
Replies: 1
Views: 11507

Re: Adding analogue Oil TMP sensor

Hi Andre, Okay so from the images you sent it appears the equation cannot be made from the values you have entered into the software. You need to copy the values from the attachment I have added in this reply into the 'enter an equation manually' feature in the software. To be honest the sensor that...
by Support (D)
Tue Jul 12, 2016 2:42 pm
Forum: General support questions
Topic: No RPM on overlay
Replies: 1
Views: 5314

Re: No RPM on overlay

Hello there,

Have you resolved this issue yet or are you still in need of assistance?

Apologies for the wait, we have been very busy in the office recently.

Kind regards,
Support (D)
by Support (D)
Mon Jul 11, 2016 12:46 pm
Forum: General support questions
Topic: video4 recording / logging flag
Replies: 1
Views: 4717

Re: video4 recording / logging flag

Hello there, So the only way to see the overlay of the VIDEO4 without logging data would be to connect a monitor of some sort to the 'video out' connector on the unit. When you say: "Is there a variable or other way that indicates recording in progress that can be used to control overlay contro...
by Support (D)
Thu Jul 07, 2016 1:10 pm
Forum: General software support
Topic: REV Counter not working on dash 2
Replies: 2
Views: 10920

Re: REV Counter not working on dash 2

Hello there, To use the taco from the OMEX 600 ECU you require one of our ECU interfaces. These convert the data from the ECU into a format that can be read and understood by Race Technology products, in this case the DASH2. If you just want the RPM you can always take it from a low level RPM signal...
by Support (D)
Wed May 18, 2016 10:00 am
Forum: General support questions
Topic: DL1 Club Battery Voltage
Replies: 2
Views: 7429

Re: DL1 Club Battery Voltage

Hello there, So to log the Battery voltage on the DL1 CLUB you need to first ensure the RT software on the computer and firmware on the DL1 CLUB are both up to date. Once this has been achieved follow the steps below: Open the DL1 CLUB configuration software > connect the DL1 to the computer using t...
by Support (D)
Wed May 11, 2016 12:01 pm
Forum: General support questions
Topic: Unsuccessful first outing. Help please.
Replies: 1
Views: 5726

Re: Unsuccessful first outing. Help please.

Hello there, So in answer to you're questions installing a new config should be as easy as putting the new config file onto the memory card of the DL1, inserting it into the DL1 and then power the unit. (It will take a few moments for the unit to reconfigure.) If you email me the config file you tri...
by Support (D)
Fri Apr 29, 2016 8:32 am
Forum: General software support
Topic: how can I load a variable-file in Dash3-configuration
Replies: 13
Views: 30742

Re: how can I load a variable-file in Dash3-configuration

Hello there, Unfortunately it is now not possible to load in variable files into the latest version of DASH3 configuration software. I suggest reverting to a version where you can load in the variable file, taking notes of the variables that have been changed and copy them over to the latest softwar...
by Support (D)
Mon Apr 18, 2016 9:09 am
Forum: General support questions
Topic: Auto lap file not working
Replies: 6
Views: 10205

Re: Auto lap file not working

We have a fix for this issue, you need to uninstall the Race Technology software currently installed on your computer. Follow the link below to our website and download the latest version of software. (V8.5. download the 'Racing' version of the software when prompted.) m Once downloaded open the DAS...
by Support (D)
Wed Apr 13, 2016 10:54 am
Forum: General support questions
Topic: DL1 Mk1 with Motec ECU adapter
Replies: 3
Views: 5867

Re: DL1 Mk1 with Motec ECU adapter

Hello Andy, Apologies for the wait, okay so there are a few possible issues here: 1) The connection made between the ECU and the DL1 are incorrect (Unlikely I know as you have wired one up before and had it working.) 2) There is a loose / broken connection somewhere between the DL1 and the ECU. 3) A...
by Support (D)
Thu Mar 03, 2016 9:36 am
Forum: General support questions
Topic: Starting recording a better visual
Replies: 3
Views: 8900

Starting recording a better visual

Hello Marcus, What version of the DL1 do you have? If you have a recent model it should be possible to fit an external led. With the unit not recording any data this can be down to the configuration on the units. If you send me the run file you recorded i.e. with no data in it and the configurations...
by Support (D)
Thu Jan 14, 2016 8:42 am
Forum: General support questions
Topic: Reprogramming the ECU interface?
Replies: 4
Views: 8363

Reprogramming the ECU interface?

For the Autosport show we are doing a wide range of deals, I'm not 100% sure if any of the deals can be applied in this situation but it's definitely worth taking it and asking. Simply locate us in hall 7 and explain that you've been talking to me (Dan) on the forum and that you will be sending the ...
by Support (D)
Mon Jan 11, 2016 3:57 pm
Forum: General support questions
Topic: Reprogramming the ECU interface?
Replies: 4
Views: 8363

Reprogramming the ECU interface?

Hello there,

Yes that is possible, if you send the interface back to Race Technology we will reprogram the interface and send it back for a fee of £40 + VAT & shipping.

How would you like to proceed?

Best regards,
Support (D)
by Support (D)
Fri Jan 08, 2016 10:40 am
Forum: General software support
Topic: Simulation makes weird things
Replies: 5
Views: 16622

Car and simulation options

Yes I was able to look at the screenshot you sent and yes I could see that the 'SIM speed' was not close to the actual speed. As for the version of software the latest version form the website is v8.5.0250, can you send me a screenshot of the version number you are referring to? Also using the versi...
by Support (D)
Thu Jan 07, 2016 5:14 pm
Forum: General software support
Topic: Simulation makes weird things
Replies: 5
Views: 16622

Car and simulation options

Hello there, Apologies for the long reply support has been very busy lately. OK so which feature of the 'car and simulation' settings are you trying to use? I have just tried to change the data collected in a run file using the car and simulation options and it seemed to work fine, which version of ...

Go to advanced search