Search found 78 matches

by Support (D)
Tue Nov 07, 2017 3:28 pm
Forum: Installation problems
Topic: Dash 2 firmware
Replies: 3
Views: 780

Re: Dash 2 firmware

Dear Customer(s),

We are currently working to fix the known issues with the new firmware / software for the DASH2.

In the meantime, firmware versions: 9.3.4 or 9.3.5 will work just fine (9.3.5 has the backlight on the dash continuously turned on).

Best regards,
Support(D)
by Support (D)
Tue Oct 24, 2017 1:54 pm
Forum: Installation questions
Topic: Do I need anything else? (DASH2 & DL1)
Replies: 7
Views: 1228

Re: Do I need anything else? (DASH2 & DL1)

Perfect, sounds like you have everything required to get up & running. I just need to know - which model of DL1 do you have? If unsure view the following pages: m m As for the connections you need to make between the DL1, DASH2 & VEMS ECU. See the following pages: m m Hope this helps! Best r...
by Support (D)
Mon Oct 23, 2017 3:14 pm
Forum: Installation questions
Topic: Do I need anything else? (DASH2 & DL1)
Replies: 7
Views: 1228

Re: Do I need anything else? (DASH2 & DL1)

Dear Sir / Madam, Provided you have one of our 'ECU serial interfaces' pre-programmed for the 'VEMS' ECU, you can connect this between the DL1, DASH2 & ECU and obtain data. Be aware however, the dash & data logger will still need configuring to receive, send & display the data from the E...
by Support (D)
Fri Oct 13, 2017 9:59 am
Forum: Installation problems
Topic: Dash 2 set up problems
Replies: 1
Views: 632

Re: Dash 2 set up problems

Dear Justin, There is nothing to worry about regarding the menu options. All of the options I would expect to be there are present. All other settings can be set using the DASH2 configuration tool in the RT software package. As for the display not updating, can you please send me the configuration f...
by Support (D)
Tue Sep 26, 2017 1:49 pm
Forum: General support questions
Topic: 2017 SCCA Runoffs
Replies: 7
Views: 1386

Re: 2017 SCCA Runoffs

Dear customer,

You said the DL1 is recording the data, have you checked this data?

In particular, can you see a track map in the analysis tool? If the DL1 isn't receiving a valid GPS signal it cannot send lap timing data to the dash.

Best regards,
Support(D)
by Support (D)
Tue Sep 26, 2017 9:30 am
Forum: General support questions
Topic: 2017 SCCA Runoffs
Replies: 7
Views: 1386

Re: 2017 SCCA Runoffs

Dear Sir / Madam,

Have you created a new lap marker file for the race track you're attending?

The DL1 only sends lap timing information to the DASH4PRO when a valid lap marker file for the circuit is present on the DL1 memory card.

Best regards
Support(D)
by Support (D)
Mon Sep 25, 2017 9:24 am
Forum: How do I...
Topic: Link G4+ and Dash2
Replies: 3
Views: 977

Re: Link G4+ and Dash2

Dear Sir / Madam, In this installation you should have one of our 'CAN adaptors' installed between the dash and the ECU. If you send me an email (daniel@race-technology.com), I'll send you the LINK G4+ file we have on our system for the CAN adaptor, this contains lambda 1 as a preset variable. Try t...
by Support (D)
Thu Sep 21, 2017 3:02 pm
Forum: General support questions
Topic: video 4 files
Replies: 3
Views: 961

Re: video 4 files

Dear Sir / Madam,

Please compress your VIDEO4 files into a compressed.zip folder and send them to me for inspection. Email - daniel@race-technology.com

Best regards,
Support(D)
by Support (D)
Mon Sep 18, 2017 7:31 am
Forum: General support questions
Topic: DL1 MK1 No Longer Recording on CF Card
Replies: 12
Views: 1748

Re: DL1 MK1 No Longer Recording on CF Card

Dear Sir / Madam, From the information you've provided, it would appear there is an issue with the DL1 MK1 in this case. Please follow the instructions below: * Send an email to service@race-technology.com explaining that your DL1 MK1 needs an inspection. * Fill in the returns form the service chap ...
by Support (D)
Mon Sep 18, 2017 7:18 am
Forum: Installation questions
Topic: Dash2Pro an Ecumaster Emu
Replies: 6
Views: 1697

Re: Dash2Pro an Ecumaster Emu

Dear Sir / Madam,

Which version of the ECUMASTER EMU do you have i.e. 'Black' version with CAN or a serial ECU?

Best regards,
Support(D)
by Support (D)
Mon Sep 04, 2017 10:03 am
Forum: Pre-sales product questions
Topic: Dash2 Italiano
Replies: 18
Views: 3619

Re: Dash2 Italiano

Caro Signore, Se si sta collegando un sensore di temperatura dell'acqua al cruscotto, già installato sulla bici da corsa. Dovrete calibrare il sensore usando lo strumento di configurazione del trattore. Fortunatamente, se si dispone di un sensore di temperatura dell'acqua della tecnologia Race, è su...
by Support (D)
Mon Sep 04, 2017 9:53 am
Forum: Installation problems
Topic: DASH4PRO / DL1-CLUB License
Replies: 3
Views: 1529

Re: DASH4PRO / DL1-CLUB License

Hello Stan, The 'Update license info' message appears on the dash when it detects an upgrade license file present on the DL1 SD card. The 'License write error' message appears on the dash unfortunately when it detects an error with the upgrade license file present on the DL1 SD card. There can be a ...
by Support (D)
Mon Aug 21, 2017 12:07 pm
Forum: How do I...
Topic: Video4 - CF card initialise options
Replies: 1
Views: 707

Re: Video4 - CF card initialise options

Dear Rich, When the VIDEO4 detects a 'DEFAULT.VGL' file (VIDEO4 configuration file) on the root directory of its memory card. The configuration file will be installed on the unit and then placed into a 'DONE' folder. This will happen every time, as this is the units way of telling the user the confi...
by Support (D)
Mon Aug 21, 2017 11:57 am
Forum: General support questions
Topic: Dash2 Equation for kPa to psi
Replies: 2
Views: 1204

Re: Dash2 Equation for kPa to psi

Hello, For future reference - Once you have entered the values into the lookup table in the DASH2 config tool (KPA in the 'Input X' column and PSI in the 'Output Y' column) simply press OK and the config tool will automatically make an equation for you, for example: Y = + 0.145x. This will appear ju...
by Support (D)
Tue Aug 08, 2017 8:08 am
Forum: General support questions
Topic: adjust date and time on RT Dash2 - no google map avaible
Replies: 1
Views: 824

Re: adjust date and time on RT Dash2 - no google map avaible

Dear Rene, DASH2 - date & time: Set one of the variables display areas on the dash to - 'GPS Time : "GPS T" > connect the dash and DL1 CLUB together > power both units > wait for the DL1 to obtain a valid GPS lock (The 'GPS Lock' LED on the front of the unit will be solidly illuminated...

Go to advanced search